To add insult to injury...
Jack Brown Cleaners jacked up my trench coat’s winter liner, in the process of patching it. I am now missing both sleeve inner liner buttons, and the zipper popped out two teeth.
I know the coat is old (Christmas ‘92 gift from my mom)...
I tried to point all this out to the staff, but they were saying that i’d have to take it up with the manager, when she got back from lunch.
“Thanks for such lovely customer service.”
(Is it worth a yelp? I do not know... at least, it’s worth a phone call later...)