Some times, when people tell us that they're being ignored by other person(s), our first job is not to create solutions in their lives for how to be heard.
Our first priority is to take time to really listen to them, because they trusted us enough to confide in us. Because... maybe they just need to talk their ideas out.
However, we have to watch out that we're not allowing the conversation to prevent us from living our individual lives.
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For that grievous error in communication and life skills, I feel like a major doofus. "Doh!"
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